Navigating the Online Help
You access the online Help by clicking the Help link on the Account menu. The Help opens in a new browser window or tab. |
Searching
The online Help has a search feature for finding information. The following queries can be made:
•Simple search with a single word: Enter a single word for a list of all topics that contain that word.
•Advanced search for all words: For example, enter disk space for a list of all topics that contain disk AND space in the same topic. Try to avoid using common words such as "a", "the", etc. in your search query.
•Advanced search for an exact phrase: For example, enter “disk space” in quotes for a list of topics that only contain this exact phrase.
1 Click the Search button to open the Search panel.
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2 Type a word or phrase in the Search box.
The search results are displayed as you type with the search terms highlighted in yellow if they occur in the first sentence of the topic.
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3 Click a search result to jump to the topic.
The search terms are highlighted in the topic. You may need to expand sections of the topic to see the word or phrase you queried.
Search limitations
•Do not ask questions in the search box, only enter your keywords. Enter "edit profile" and not "How can I edit my own profile".
•It is not possible to use wild cards in your search query.
•Search is case-insensitive.
•Search queries must be at least 3 characters. For example, searching for "QR" will not produce any results; you should search for "QR codes".
Illustrations and Animations
Large images have been reduced in size to display properly in the Help topics.
Hover over an image and if the cursor changes to a hand you can click the image to view it full size. Click the X to close the image and return to the Help topic. |
Expanding topics
Headings with a triangle are collapsed to provide a better overview of the information.
Click the heading or the colored triangle to expand the topic. |
Print individual Help topics
Click the Print button in the navigation bar or choose File > Print from the browser menu bar. |
Print the user’s guide document
All the information in the online Help is also provided in a printer-friendly PDF document.
1 Click the PDF button in the navigation bar to open a PDF document.
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2 Print the whole document or specific sections as required.
This feature is only available if your browser has the Adobe Acrobat plug-in.
NOTE: You may need to set up browser functionality in Adobe Acrobat.
PrintSphere - doc. version 2.7.4