Account Tab Overview
You can fine-tune the syncing process for your account in the Account tab. This is the first tab you see when you open the desktop application.
Synchronization
The top panel of the Account tab lists the folders on your computer that are being synced with your space on the PrintSphere website.
Connected to
Shows the PrintSphere server where your space is located (www.printsphere.com) and your user name. The following error notifications also appear here when applicable:
•Number of Desktop Clients Exceeded: The number of desktop applications in use is limited to 10 for the Base Pack license. Up to 10 users can synchronize their local PrintSphere folder or folders with their PrintSphere space using the desktop application. If more users do so, the data transfer speed of all desktop applications will be slower. If this happens on a continuous basis, you will have to order a license that includes additional desktop applications.
NOTE: The mobile apps do not count against this quota.
•Transfer Volume Exceeded: Total data transfer, i.e. uploads and downloads, is limited to 10 TB for the Base Pack license for the full duration of the license (1 year). Once this capacity is used, you cannot upload or download files until a new license is activated. You will receive an e-mail warning before this happens.
•Storage Exceeded. No additional files can be synced or uploaded to your space if it is full. See “How do I get more storage space? (storage full)”.
Sync connections list
Initially you will only see the default PrintSphere folder that was created during installation in this list. This connection syncs the root folder, i.e. your entire PrintSpherespace, to this default local PrintSphere folder. Click a connection to show the synchronized folders.
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Add Folder Sync Connection
Use this button to add a sync folder to your account. A new sync folder needs to be mapped to a remote folder in your space on the PrintSphere website. See “Adding a sync folder”.
Open Folder
(on drop-down) Opens the local folder of the sync connection in your file explorer.
Choose What to Sync
(on drop-down) Expands the sync connection and shows a tree structure of the folders in your PrintSphere space. You can choose the folders, not files, that you want to sync to your computer.
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You can:
•select a check box: the remote folder is created on your local file system and continuously synced with your PrintSphere space
•uncheck a check box: the remote folder is no longer synced with the local folder on your computer and this local folder and contents will be deleted
Force sync now
(on drop-down) Synchronizes the folders immediately.
Pause/Resume sync
(on drop-down) Pauses/resumes the syncing process for the folder selected in the list. Use this option to put the syncing of a sync connection on hold without any data being lost.
Remove folder sync connection
(on drop-down) Removes the selected sync connection from the list but does not delete the local folder.
Storage Usage
The storage usage indicator shows how much of your PrintSphere space is in use. If the indicator bar is completely blue and all your storage is full, an error message is displayed: Error: Storage Exceeded. No additional files can be synced/uploaded to your space if it is full.
Account button
Add new
Opens the connection wizard where you can add a new account. See “Update the desktop application”.
Log out
Stops the syncing activity but the account is still visible in the PrintSphere application. See Log out of an account and Log in to an account.
Log in
Use this command to log in to a deactivated (grayed out) account. See Log in to an account.
Remove
Removes the account from the PrintSphere application but does not delete any files.
Working with multiple accounts
NOTE: For advanced users.
If you have multiple PrintSphere accounts and spaces, you can sign on with each account and sync with each space.
1 Open the desktop application.
2 In the Account tab, click the Account button and choose Add new to start the installation wizard on the Connect to PrintSphere screen.
3 Enter the user credentials for the second account and continue the wizard. See “Install the desktop application”.
NOTE: In the Setup local folder options screen, you will see that a different sync folder has been created for this new account.
A second Account tab is added to the application.
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